The Small Print

Our Key Terms & Conditions

Sadly with most services in life there is small print.

Here you will find all our terms and conditions in relation to our swim courses. We recommend that you read through these. and make yourself familiar with them prior to booking. If you have an questions or concerns please do not hesitate to contact us and we will aim to resolve them.

Please e-mail info@miracles.uk.com, call us on 02392 601144 or write to us:, Miracles, Little Church, 51 Anglesey Road, Gosport, PO12 2DX

Money Back Guarantee - We guarantee to teach you to swim or your money back

Our money back guarantee applies to participants completing a one-to-one course of 7½ hours of swimming tuition over five days at Miracles.. Half the cost of the course will be refunded if the client is unable to cross a width of the pool unaided, without touching the ground. The refund is made on the condition that the client completes the course and that, in the opinion of the instructor the client has given his/her best during the course. All claims must be made before leaving Miracles at the end of the course. This guarantee does NOT include any accommodation or travel costs incurred to attend the course and ONLY covers the actual swimming tuition. This guarantee does not apply to group courses

Booking & Payment

All courses booked must be paid for at least four weeks in advance of the course. We will require a non - refundable £50 deposit for all courses. Any refunds for bookings will incur a £10 administration fee. We accept all major credit and debit cards except Amex.

Cancellations

Should you or any member of your party have to cancel, the following cancellation charges apply (shown as a percentage of your total package):

More than 56 days prior to arrival	Loss of deposit
56 - 42 days prior (inclusive)	30%
41 - 28 days prior (inclusive)	40%
27 - 21 days prior (inclusive)	50%
20 - 14 days prior (inclusive)	75%
13 - 5 days prior (inclusive)	90%
Less than 5 days prior to arrival	100%

For the avoidance of doubt, re-arranging course dates is considered a cancellation. All amendments or cancellations must be notified to us in writing and will only be deemed as received if you receive a response from us.

If you have any further questions, wish to check the availability of any courses or wish to speak to one of our team then please use the contact form, or call us directly on 02392 601144

Miracles Swim School Limited

Registered in England & Wales 6956440.

Registered Office, 51 Anglesey Road, Gosport, PO12 2DX